Service & Support & Claims

Information On How To Reach Us,
Our Suppliers & Receive Support & Service
 

ALL TRAVEL AND MEDICAL CLAIMS
SHOULD BE DIRECTED TO YOUR INSURER ASAP

To Purchase Any of the Available Products or for Product Information and Assistance
Contact David Tompkins at 800-232-9415
Within North America at	1-800-2329415 (toll free) (9:00-5:00 M-F PST USA)
Outside N. America	1-604-913-1150
Or contact via	email: info@globaltravelinsurance.cominfo@tfgglobal.com fax: 1-604-913-1153 c/o TFG Global Insurance Solutions Ltd. #216 - 2438 Marine Drive West Vancouver, BC V7V 1L2  Canada
Quote Request Page

For Assistance with TFG Global Travel Insurance.com
For info and assistance about the web site	contact: webmaster email: info@globaltravelinsurance.com
For links, advertising, marketing, affiliates and promotions	contact: David Tompkins phone: 1-604-913-1150   fax: 1-604-913-1153  toll-free 800-232-9415 email: info@globaltravelinsurance.com or Link To Us Page

For refund of premium for IMG products

(Patriot Travel Medical Insurance, Global Medical Insurance, Indy + Plus International) IMG will refund premium only if a written request is received prior to the policy's effective date. The premium is non-refundable after that date. Get a new Printable ID Card for your Patriot or Global Medical Insurance Plan

For Pre-certification, Emergency Evacuation and Repatriation for IMG Products
(Patriot Travel Medical Insurance & Global Medical Insurance)
Within the USA Call IMG at	1-800-628-4664 (toll free) 1-317-655-4500
Outside the USA Call IMG at	1-317-655-4500 (collect if necessary)
Call IMG for all outpatient surgical procedures, MRI's, CAT scans, inpatient admissions, durable medical equipment, transplants, and home health care services. For maternity pre-certification, notify IMG within the first 90 days of pregnancy as well as at the time of delivery. (call collect if necessary). IMG must be notified prior to treatment or within 48 hours of an emergency.

To report claims for IMG products
(Patriot Travel Medical Insurance & Global Medical Insurance, Indy) Please download the IMG Claim Form, fill it in completely and mail to IMG (claim form requires Adobe Acrobat Reader) IMG Forms Library International Medical Group 2960 North Meridian Street Indianapolis, IN 46208-4715 United States of America Telephone: 1.317.655.4500 or 1.800.628.4664 Fax: 1.317.655.4505 Email: insurance@imglobal.com Please include Certificate Number in all correspondence.
IMG Policy Update Page	- Use this page to update policy & address info.
IMG may also be contacted by	fax: 1-317-655-4505 email: insurance@imglobal.com http://www.imglobal.com

 

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Note: Some of the products and services described or advertised on this site may not be available to residents of certain jurisdictions, depending on regulatory constraints, including Canada and the U.S. Please contact TFG Global Insurance Solutions Ltd. sm for more information about your specific jurisdiction. Some of the above coverage is NOT available to residents in British Columbia. TFG Global Travel Insurance.com & TFG Global Insurance Solutions Ltd. are all trademarks and service marks of TFG Global Insurance Solutions Ltd.™sm

*see plan brochure or policy summary for more IMG policy details. 

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