Service & Support & Claims


Information On How To Reach Us,
Our Suppliers & Receive Support & Service
 

ALL TRAVEL AND MEDICAL CLAIMS
SHOULD BE DIRECTED TO YOUR INSURER ASAP

General Assistance From TFG Global Travel Insurance.com™
  To purchase products or for product information and assistance
  Contact TFG Global Travel Insurance.com™ by E-mail
  For assistance with TFG Global Travel Insurance.com™
   
International Medical Group (IMG) Plans - Travel & Health Insurance
  For refund of premium for IMG products
  For pre-certification, emergency evacuation and repatriation for IMG products
  To report claims for IMG products
  Get a new Printable ID Card for your Patriot or Global Medical Insurance Plan
   
Multinational Underwriters - Multi-Trip Annual Plan
  Claims Contact Page
   
International Health Insurance (IHI) danmark a/s Health Plans
  www.ihi.dk
   
International Group Insurance Plans
  Refer to policy certificate and/or booklet or contact us and note your name,
employer, plan # and cert. #.
   
Travel Guard USA
  Click HERE to reach their claims page.
   
Specialty Risk International
  Help Desk
  For Claims
   - SRI Claim Forms Page
   - If in the United States, call 1-800-335-0477
   - If outside the United States, call 0-317-575-2656 (collect)
  For Emergency Evacuation, Emergency Medical Assistance,
or Travel Assistance Service ONLY
   - If in the United States, call 1-800-690-6295
   - If outside the United States, call 0-317-818-2808 (collect)
   
Travel Underwriters
  Claims Page



To Purchase Any of the Available Products
or for Product Information and Assistance
Contact David Tompkins at 800-232-9415
Within North America at 1-800-2329415 (toll free) (9:00-5:00 M-F PST USA)

Outside N. America

1-604-913-1150
Or contact via

email: info@globaltravelinsurance.com
fax: 1-604-913-1153
c/o Tompkins Financial Group Ltd.
#202 - 585 16th Street
West Vancouver, BC V7V 3R8  Canada

Quote Request Page
 
 

For Assistance with TFG Global Travel Insurance.com
For info and assistance about the web site contact: webmaster
email: info@globaltravelinsurance.com
For links, advertising, marketing, affiliates and promotions contact: David Tompkins
phone: 1-604-913-1150   fax: 1-604-913-1153  toll-free 800-232-9415
email: info@globaltravelinsurance.com

or Link To Us Page


For refund of premium for IMG products
(Patriot Travel Medical Insurance, Global Medical Insurance, Indy + Plus International)
IMG will refund premium only if a written request is received prior to the policy's effective date. The premium is non-refundable after that date.

Get a new Printable ID Card for your Patriot or Global Medical Insurance Plan


For Pre-certification, Emergency Evacuation
and Repatriation for IMG Products
(Patriot Travel Medical Insurance, Global Medical Insurance, Indy + Plus International)
Within the USA
Call IMG at
1-800-628-4664 (toll free)
1-317-655-4500
Outside the USA
Call IMG at
1-317-655-4500
(collect if necessary)
Call IMG for all outpatient surgical procedures, MRI's, CAT scans, inpatient admissions, durable medical equipment, transplants, and home health care services. For maternity pre-certification, notify IMG within the first 90 days of pregnancy as well as at the time of delivery. (call collect if necessary). IMG must be notified prior to treatment or within 48 hours of an emergency.

To report claims for IMG products

(Patriot Travel Medical Insurance, Global Medical Insurance, Indy + Plus International)

Please download the IMG Claim Form, fill it in completely and mail to IMG
(claim form requires Adobe Acrobat Reader)

IMG Forms Library

International Medical Group, Inc.
407 N. Fulton Street
Indianapolis, IN 46202 USA
Please include Certificate Number in all correspondence.

IMG Policy Update Page - Use this page to update policy & address info.
IMG may also be contacted by fax: 1-317-655-4505
email: insurance@imglobal.com
http://www.imglobal.com


 



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Note: Some of the products and services described or advertised on this site may not be available to residents of certain jurisdictions, depending on regulatory constraints, including Canada and the U.S. Please contact TFG Global Insurance Solutions Ltd. sm for more information about your specific jurisdiction. Some of the above coverage is NOT available to residents in British Columbia. TFG Global Travel Insurance.com & TFG Global Insurance Solutions Ltd. are all trademarks and service marks of TFG Global Insurance Solutions Ltd.™sm

*see plan brochure or policy summary for more IMG policy details. 

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