TFG Global Travel Insurance.com Frequently Asked Questions

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Frequently Asked Questions

General FAQs

How do I Apply?
Why do I need travel insurance?
Who is TFG Global Travel Insurance.com?
What is a deductible?
When is coverage in-force?
Should I pre-certify health insurance expenses?
I am already living or traveling abroad, can I still get coverage?
Can I purchase travel insurance for my friend, relative or employee online?
I am leaving today or tomorrow, can I still buy coverage?
I am afraid to buy online, is it safe?

Product / Insurance Company & Product Related FAQs

Note: The policies via TFG Global Insurance Solutions Ltd. and its related web sites offer are not available to citizens currently residing in the USA.

How do I Apply?

For Single and Multi-Trip Travel Plans, the brochures and application are contained within the web pages. Simply print the application and send it to TFG Global Travel Insurance.com ™ or to IMG. Single Trip coverage can also be obtained via IMG's secure encrypted online server. Expatriate Long Term Insurance plans and Group Plans can be obtained by visiting Expat Financial's™ Web Page. If you want trip cancellation and interruption insurance, click here for SRI's Round Trip Plan!

Finally, you can also go to the Quote Request Page, especially if you have special quote requirements.

Why do I need travel insurance?

Traveling anywhere can be risky. You purchase travel protection because your domestic plan probably doesn't cover you abroad. Travel insurance is there to help pay out-of-pocket expenses due unexpected incidents such as baggage loss and medical emergencies.

Who is TFG Global Travel Insurance.com?

TFG Global Travel Insurance.com is an on-line travel insurance web site owned and operated by TFG Global Insurance Solutions Ltd.

What is a deductible?

A deductible is a way for the insurance company to reduce claims and your premium. If your plan has a $200 deductible, you pay the first $200 of expenses and then the insurance company picks up the rest/ The higher the deductible, the lower the cost and vice versa.

When is coverage in-force?

For most of the plans we offer, coverage is in-force once you have been approved by the insurance carrier, premium payment has been received and they have sent you written approval. For single trip plans, you can purchase and pay for coverage right on-line. If you purchase the Patriot Travel Insurance coverage online, the International Medical Group (IMG) will then send you confirmation by both email and mail or courier.

Should I pre-certify health expenses?

It is highly recommended that you, your spouse and/or the hospital pre-certify claims (especially large ones) before treatment if possible. But, don't put off any treatment that is medical necessary and urgent. The key is you want to know that the expense is covered if possible before you get it done. Most of the time it is just common sense. Many of the plans offer a toll free or collect call number on a card or certificate that you or your medical facility can call to pre-certify claims and coverage, so make sure you have it with you at all time. Contact your insurance company direct as we do not process or handle claims.

I am already living or traveling abroad, can I still get coverage?

Yes, it is not too late to get coverage if you have already traveled or are already living outside your country of citizenship. Of course, if you already have a claim before being covered or a pre-existing condition, it won't be covered. However, some long-term medical plans will cover or exclude pre-existing conditions. Check the policy for details. If you need Vacation Insurance (Round Trip Plan), it is too late to get coverage if you are already abroad or traveling.

Can I purchase travel insurance for my friend, relative or employee online?

Yes, you can do this as long as you complete application online.

I am leaving today or tomorrow, can I still buy travel insurance coverage?

Yes, if you buying the Patriot travel medical insurance plan, you can purchase online now. You then receive confirmation of coverage, a policy number and claims numbers on your web browser once payment has been accepted. You also get this information via email a few minutes later and then also by post or courier.

I am afraid to buy online, is it safe?

YES, buying online is the safest use of your credit card - much safer than using it in a restaurant or store. All personally identifiable information, such as credit card information, is securely protected using Secure Layer 128-bit encryption technology, the strongest encryption technology available. Our quote pages are primarily frames pages, meaning the top frame which shows the web site logo and navigation structure, is not a secure page and the little lock symbol will not appear on your browser, BUT, the frame below where you are getting your quote and entering information IS SECURE & encrypted. If you right click & choose, properties, you will see that the page is a https secure page. Also, the Patriot Quote pages have the VERISIGN trust services logo, which denotes the digital certificate that IMG, the insurance carrier, provides. We also strictly adhere to our privacy guidelines!

Purchase Online NOW!

If you still have questions, contact us via email!

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Note: Some of the products and services described or advertised on this site may not be available to residents of certain jurisdictions, depending on regulatory constraints, including Canada and the U.S. Please contact TFG Global Insurance Solutions Ltd. for more information about your specific jurisdiction. Some of the above coverage is NOT available to residents in British Columbia. TFG Global Travel Insurance.com & TFG Global Insurance Solutions Ltd. are all trademarks and service marks of TFG Global Insurance Solutions Ltd. Expat Financial is a registered trade mark of TFG Global Insurance Solutions Ltd.

Note: The policies via TFG Global Insurance Solutions Ltd. and its related web sites offer are not available to citizens currently residing in the USA.

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